Privacy Policy

We collect information that you provide directly to us, including: • Personal information such as name, email address, phone number, and company name when you fill out forms or contact us • Payment and billing information when you purchase our services • Communications you send to us, including emails, chat messages, and support tickets • Information about how you use our website through cookies and similar technologies • Technical information including IP address, browser type, and device information

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send you technical notices, updates, security alerts, and support messages • Respond to your comments, questions, and customer service requests • Communicate with you about products, services, offers, and events • Monitor and analyze trends, usage, and activities in connection with our services • Personalize and improve your experience on our website • Detect, prevent, and address technical issues and fraudulent activity

We do not sell your personal information. We may share your information only in the following circumstances: • With vendors, consultants, and service providers who need access to perform work on our behalf • In response to a request for information if we believe disclosure is in accordance with applicable law • If we believe your actions are inconsistent with our terms of service or to protect the rights, property, and safety of our company • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition • With your consent or at your direction • In aggregated or de-identified form that cannot reasonably be used to identify you

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services. Types of cookies we use: • Essential cookies: Required for the website to function properly • Analytics cookies: Help us understand how visitors interact with our website • Marketing cookies: Used to track visitors across websites to display relevant advertisements

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure, so we cannot guarantee absolute security. We implement industry-standard security measures including: • SSL/TLS encryption for data transmission • Secure data storage with encryption at rest • Regular security audits and penetration testing • Access controls and authentication measures • Employee training on data protection and privacy

You have certain rights regarding your personal information: • Access: You can request access to the personal information we hold about you • Correction: You can request that we correct inaccurate information • Deletion: You can request that we delete your personal information • Opt-out: You can opt out of receiving marketing communications • Data portability: You can request a copy of your data in a portable format To exercise these rights, please contact us at hello@sparkncode.com

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

If you have any questions about this privacy policy or our privacy practices, please contact us at: Email: hello@sparkncode.com Phone: +1 (847) 887-9540